New public transport payment options a step closer - Public Transport Authority of Western Australia
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New public transport payment options a step closer

The rollout of new payment options on public transport in WA will reach a critical milestone next month with the launch of a pilot testing program.

The pilot testing program is part of a $57.8 million project to modernise Transperth's payment systems and make it easier and more flexible for passengers to ride public transport.

The initial pilot testing program will run for two months and will include the installation of around 30 new upgraded validators on buses and at train stations.

The upgraded validators will be installed at key stations including Warwick, Glendalough, East Perth, Claisebrook and Perth, as well as ten buses operating in the northern suburbs.

While the upgraded validators are installed with technology that can accept a range of payment options including credit cards, mobiles and wearable devices, they will only be compatible with SmartRiders during the initial pilot testing phase.

During the pilot testing phase, the Public Transport Authority will be assessing the upgraded validators to ensure they integrate with existing SmartRider systems.

Passengers can provide feedback on the new readers by completing a survey via a QR code on the devices and be in the running to win $200 value added to their SmartRider.

The full roll out of upgraded validators across the entire public transport network is expected to be completed in the first half of 2024. Once the full roll out has been completed, the new payment options will be made available.

The PTA will also be trialling two new Add Value Machines (AVMs) at Joondalup and Warwick stations, which will also undergo testing in coming weeks. The AVMs will allow people to purchase SmartRiders and make it easier to top them up.

Anyone can use the new AVMs and provide feedback using the QR code located on the machine. Those who provide feedback will also be in the running to receive $200 value added to their SmartRider.

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