Welcome to PTA ZSN Supplier Portal
The PTA ZSN Supplier Portal is the single system for suppliers to manage all details in one place.
It's important you can access the portal and able to navigate the system so you can respond to requests for quote and open tenders.
Access the portal
About the portal
The PTA Zycus Supplier Network (ZSN) provides a more efficient way to supply to the PTA. Through the portal, suppliers have:
- Autonomy over company details
- Improved data security
- A reduction in manual forms, phone calls and emails with the PTA
Two important steps to make the most of the portal
There are two important steps you need to do to ensure you are set up to start using the portal:
- Add @zycus as a Safe Sender in your email
- Add users to your Company Profile
Step 1 - Add @zycus as a Safe Sender in your email
Emails from the portal (such as the invitation to respond to a procurement request) are sent by the system vendor, Zycus. These are important emails which may get caught in your email's spam filter. To avoid this, you'll need to add @zycus as a Safe Sender in your email client.
If you do not do this, you may miss out on important emails from our supplier portal, such as the opportunity to quote.
How to add an email to Safe Sender list in Outlook
- From the Home ribbon, open Junk Email Options settings
- Under Safe Senders and domains, select Add and enter @zycus.com
- Select Save
Step 2 - Current suppliers: Add users to your Company Profile
Current suppliers to the PTA will already have an account for the ZSN Supplier Portal.
If there are multiple people in your company who need access to the portal (e.g. to respond to different quote requests) you will want to add them to your company profile.
Follow the How to add users to your Company Profile guide (select page 4 from the menu items listed) so that the correct people can access the portal and respond to requests.
Unsure of your login?
If you're unsure of your login, please contact CAPSSuppliers@pta.wa.gov.au to find out whether you have an account and the associated email address.
Help and assistance
If you need support using the portal, refer to our quick reference guide
For more immediate support, contact our help team on CAPSSuppliers@pta.wa.gov.au
For further information check out our supplier FAQ's