Transit Officer recruitment
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Sunday, December 3, 2023
CareersTransit Officer recruitment

Transit Officer recruitment

Make a difference in your community – become a Transit Officer with the Public Transport Authority

Transit Officers

Looking for a career change? Become a Transit Officer and join the team that is dedicated to making travelling on public transport safe for all passengers.

We are looking for women and men with strong customer service skills and have a passion for making a positive impact in their community.  As a new recruit, you will receive complete training in the role of Transit Officer and become a part of the Transperth Train Operations division.

Our Transit Officers are known for their excellent problem-solving and listening skills, and their ability to remain calm in challenging situations. They are responsible for ensuring the safety and security of our passengers, with a focus on providing exceptional customer service.

This is a challenging and often demanding role, but the rewards are great. You will be a part of a large and dynamic team working in various locations across the metropolitan rail network. Join us in making a difference. 

What's in it for me?

You will receive full training, an attractive remuneration package, five weeks annual leave, shift work with regular start and finish times, full uniforms, access to an on-site gym and opportunities for career advancement.

More information is available in the Transit Officer Information booklet.

Assessment process

 Your application

All transit officer intakes and job vacancies are advertised on our current opportunities page.

You may be required to address selection criteria and provide a comprehensive resume including two work related referees.

Applications are submitted online via the current opportunities page, and will not be accepted after the closing time specified in the advertisement.

 

 Shortlisting
The selection panel will read through all submitted applications and assess against the work related requirements stated in the job advert. The panel will shortlist those who are competitive against these requirements.
 Physical tests

Applicants who progress through to the physical testing will be required to undergo a 'dummy drag' and ‘beep test’.

  1. The dummy drag test - A test of your strength for safely lifting an 'average' person.
  2. The beep test - To assess your aerobic capacity. This test requires the participant to run with an increasing pace for approximately 8 minutes.

 

 Online aptitude tests

The PTA uses aptitude tests to assist in identifying applicants who are suitable for the role of a Transit Officer. The tests are designed to specifically measure skills relevant to the transport industry and relate to the duties of the role.

Please note: this is undertaken in a classroom environment and applicants are required to attend in person.


 Integrity check
This may include investigations into suspensions from employment, past employment records and performance, workers compensation and pending criminal charges. These screenings may be undertaken at any time throughout the recruitment process.


 Interviews
Applicants who progress to this stage will be invited to attend an interview and bring a copy of their current National Police Certificate. Referee checks will be conducted by the panel at this stage.



 Online psychometric assessment
This is a series of psychometric assessments that provide information about a person’s mental agility and personality characteristics. Links to the online assessments will be sent to you via email.


 Medical clearance (psychological and medical)
All PTA employees are required to undergo medical assessments. A one-on-one interview with a psychologist will be conducted to further assess suitability. A physical medical assessment will also be completed, this includes a medical history questionnaire.


 Notification
Successful and unsuccessful applicants will be notified by email at the conclusion of each stage of the process. Those successful at the end of the process will be placed into a pool, which will remain open for a period of 12 months.



 Induction and training

Successful applicants will commence training course (up to 15 weeks) which includes both coursework and practical training, as well as on-the-job experience. The training must be successfully completed before becoming a fully operational Transit Officer.



PTA acknowledges the traditional custodians throughout Western Australia and their continuing connection to the land, waters and community.
We pay our respects to all members of the Aboriginal communities and to Elders past, present and emerging; and commit to building a brighter future together.

Aboriginal and Torres Strait Islander people are advised that this site may contain images or names of people who are deceased.

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