The PTA has a number of non-financial performance indicators in place to measure the efficiency of our public transport and the levels of customer satisfaction with our services.
A summary of our financial-year performance can also be viewed in our latest Annual Report.
Transwa performance
Transwa on-time performance data and passenger survey data is available on the Transwa website.
Transperth performance
Use the tabs below to view total boardings across the Transperth network, including system-wide patronage, boardings by mode, and boardings by individual line.
The statistics represent all passenger boardings and include:
- Fare-paying journeys
- Travel on free or concession passes
- Free travel on CAT services in Perth, Scarborough and Joondalup
- Free travel within the Perth Free Transit Zone
- Transfers between services
From February 2026, non-ticketed bus boardings have been manually recorded by bus drivers. This change provides a more complete and accurate representation of public transport usage and patronage across the network.
Bus and train on-time running statistics and passenger survey data are also available on the Transperth website.