The PTA’s Bus Stop Accessibility Works Program (BSAWP) aims to upgrade over 600 bus stops every year so they comply with the Disability Standards for Accessible Public Transport (‘Disability Standards’). The PTA is legally obliged to undertake these works under the Disability Discrimination Act 1992, though most passengers benefit considerably from the improvements made to these bus stops.
The accessibility upgrade works typically include; installation of a bus stop pole or information module in correct position, construction of a level concrete hard-stand passenger boarding area at correct kerb height, installation of tactile ground surface indicators and construction of up to three metres of connecting pathway to the existing footpath network. Where additional footpath is required to connect to the existing local footpath network, the PTA will typically work with the relevant Local Government and fund 50 per cent of the cost of undertaking this additional work.
The upgrades are planned and managed by the PTA with external contractors undertaking all site works. Prior to undertaking any works, the PTA will firstly validate that the existing stop location meets all of its safety, operational and community requirements and that it can be physically upgraded to comply with the Disability Standards. If these requirements cannot be met, the PTA will select an alternative stop location.
The accessibility upgrade works require considerable effort in planning and design before commencement. As part of this process the PTA will liaise with the relevant Local Government to ensure the works are undertaken in a co-ordinated manner with least disruption to the community. In addition, residents likely to be affected by the accessibility upgrades will be advised in writing of the impending works.
Specific enquiries about any accessibility works should be directed to email@example.com or 9326 2922.
For general bus stop feedback please call 13 62 13.