Supporting Our Community

Service and Financial Achievements

During the financial year 2011-12, the PTA has delivered public transport services to the people of Western Australia worth $1,076.7 million. The graph below shows how these funds were spent across each service. Refer to the individual sections of Review of Performance by mode for further details on expenditure by services. Total revenue and funding received during the year amounted to $1,014.3 million.

Expenditure by Service

Expenditure by Service

Total Expenditure by Type

Total Expenditure by Type

Revenue and Funding Sources

Revenue and Funding Sources

Financial Targets: Actuals compared to budget targets

The following table provides a comparison of the financial targets and outcomes against criteria included in the Resource Agreement between the Chief Executive Officer, Minister for Transport and the Treasurer.

  2011-12 Target
$000
2011-12 Actual
$000
Variation
$000
 

Total cost of services

1,097,519

1,076,687

20,832

Note 1

Net cost of services

897,577

843,463

54,114

Note 2

Total Equity

4,649,690

4,748,089

( 98,399)

Note 3

Net increase/(decrease) in cash held

(4,199)

(13,130)

(8,931)

Note 4

 

Number of FTE’s

Number of FTE’s

Number of FTE’s

 

Approved full time equivalent

1,474

1,459

15

Note 5

Notes:

(1) Total Cost of Services

The decrease is mainly due to a reduction in borrowing costs following an interest rate review ($16.6 million).

(2) Net Cost of Services

The variation is primarily due to a reduction in expenses (see Note 1) and an increase in revenue.

(3) Total Equity

The variation is mainly due to an increase in non-current assets.

(4) Net Decrease in Cash Held

The net decrease is mainly due to the advancement of expenditure on capital projects offset by increased provisions for contaminated sites and workers compensation.

(5) Approved Full Time Equivalent

The variation to the approved FTE staff level is mainly due to lower than anticipated recruitment of transit officers. Train security was maintained by use of CCTV and contracted security services.

Summary of Key Performance Indicators: Actual compared to budget targets

 

2011-12 Target

2011-12 Actual

Variation

Outcome: Accessible, Reliable and Safe Public Transport System.

     

Key Effectiveness Indicators

     

Use of public transport - passengers per service kilometre:

     
  • metropolitan bus services

1.38

1.39

0.01

  • metropolitan train services

4.09

4.21

0.12

  • metropolitan ferry services

13.88

13.68

(0.20)

  • regional bus services

0.852

0.818

(0.034)

  • country passenger rail services

0.23

0.239

0.009

  • country passenger road coach services

0.07

0.066

(0.004)

Accessible Public Transport:

     

The proportion of street addresses within the Perth Public Transport Area which are within 500 metres of a Transperth stop providing an acceptable level of service

83.50%

84.56%

1.06%

       

Metropolitan and regional passenger services reliability:

     
  • bus services within four minutes of scheduled time

85.0%

79.08%

(5.92%)

  • train arriving within four minutes of scheduled time

95.0%

94.59%

(0.41%)

  • ferries arriving within three minutes of scheduled time

98.0%

96.67%

(1.33%)

Country passenger rail and road coach services reliability:

     
  • Prospector arriving within 15 minutes of scheduled time (a)

90%

77%

(13%)

  • Australind arriving within 10 minutes of scheduled time

90%

89%

(1%)

  • MerredinLink arriving within 10 minutes of scheduled time

95%

94%

(1%)

  • AvonLink arriving within 10 minutes of scheduled time

95%

99%

4%

  • Road coaches arriving within 10 minutes of scheduled time

95%

97%

2%

       

Regional school bus services reliability:

     
  • drop off no less than 10 minutes before the school starts and pick up within 10 minutes of school ending

97%

99%

2%

       

Level of overall customer satisfaction - customer satisfaction index:

     
  • metropolitan bus services

83%

83%

0%

  • metropolitan train services

92%

89%

(3%)

  • metropolitan ferry services

98%

95%

(3%)

  • country passenger rail and road coach services

92%

90%

(2%)

Customer perception of safety - independent external surveys:

     
  • train station - daytime

96%

98%

2%

  • on-board train - daytime

97%

99%

2%

  • train station - night-time

65%

68%

3%

  • on-board train - night-time

75%

72%

(3%)

  • bus station - daytime

96%

97%

1%

  • on-board bus - daytime

98%

99%

1%

  • bus station - night-time

70%

72%

2%

  • on-board bus - night-time

82%

79%

(3%)

       

Level of notifiable safety occurrences - notifiable occurrences:

     
  • Category A: occurrences per million passenger boardings

0.25

0.24

(0.01)

  • Category A: occurrences per million train kilometres

0.90

0.90

0.00

  • Category B: occurrences per million passenger boardings (b)

8.10

7.11

(0.99)

  • Category B: occurrences per million train kilometres (b)

29.52

27.11

(2.41)

  • Regional school bus services: notifiable occurrences (accidents) reported each school year (c)

13

22

9

Outcome: Protection of the long-term functionality of the rail corridor and railway infrastructure:

     
  • Number of lease breaches

Nil

Nil

Nil

       

Key Efficiency Indicators

     

Service 1: Metropolitan and Regional Passenger Services

     

Average cost per passenger kilometre

     
  • Transperth bus operations

$0.88

$0.85

($0.03)

  • Transperth train operations

$0.43

$0.40

($0.03)

  • Transperth ferry operations

$1.11

$1.22

$0.11

Average cost per 1,000 place kilometres

     
  • Regional bus services

$79.23

$85.95

$6.72

Total passenger place kilometres (millions)

     
  • Regional bus services

190.30

198.30

8.00

Service 2: Country Passenger Rail and Road Coach Services

     

Average cost per passenger kilometre

     
  • Transwa rail (d)

$0.46

$0.40

($0.06)

  • Transwa road coaches

$0.22

$0.22

$0.00

       

Service 3: Regional School Bus Services

     

Average cost per contracted kilometre: School bus services

$3.80

$3.63

($0.17)

       

Service 4: Rail Corridor and Residual Freight Issues

     

Total cost of managing the rail freight corridor and residual freight issues

$110,851,000

$112,713,000

$1,862,000

Note: For more explanations on the variation, please refer to the section Audited Key Performance Indicators.

a) The Prospector on time running result was below target as a result of disruptions in services due to track repairs, speed restrictions, signal failures and train crossing delays due to increased traffic.

b) Category “B’ incidents per million passenger boardings and per million train kilometres were 12.19 per cent and 8.16 per cent lower than target.

c) Regional school bus services notifiable occurrences were 69 per cent above target; 59 per cent of the accident cases occurred through no fault of the school bus driver. No major incidents occurred and no fatalities or serious injuries were recorded.

d) The Transwa rail cost per passenger kilometre in 2011-12 was 12.16 per cent below target mainly due to a deferment in maintenance cost.