PTA year at a glance

Boardings

• Transperth total boardings up six per cent to 144.13 million.
• Transwa total boardings up 0.7 per cent to 449,804.
• 28,800 students carried by School Bus Services each day.
• SmartRider share of all fare-paying trips at 71.2 per cent.
• There was an 8.5 per cent increase in Transperth bus service kilometres, reflecting the first instalment of a substantial five-year boost in operational funding.

Passenger Satisfaction

• Passenger Satisfaction Monitor showed 85.5 per cent of Transperth customers and 90 per cent of Transwa customers are happy with the overall quality of services.
• Customer satisfaction percentage for SmartRider in mid-high 90s.

Expenditure/Revenue

• Transperth expenditure rose 6.5 per cent to $779.2m and fare revenue rose 13 per cent to $176.1m.
• Transwa expenditure rose 0.6 per cent to $46.51m and fare revenue rose 7.2 per cent to $11.22m.
• Bus service kilometres (operational funding) increased 8.5 per cent to 58.09m.

New Facilities

• More than 2600 new car parking bays built at stations on the Mandurah and Joondalup lines.
• Deliveries started of new environmentally-friendly Volvo buses under the new 10-year contract.
• Completed construction of a new Central Monitoring Room, to incorporate bus operations as well as rail, and a Video Surveillance Office.

Upgrades/Maintenance

• 716 “orange” school buses (77 per cent of contracted fleet) now have seat belts and 815 (88 per cent) have air conditioning.

Employees

• 1462 people employed as at June 30.

Green

• Transperth’s online greenhouse gas savings calculator uses travel information to calculate greenhouse gas savings when using public transport instead of a private vehicle.

Charity

• More than $120,000 raised by the PTA and its employees for charity