Chief
Executive Officer’s Overview
Reece Waldock
The Public Transport Authority (PTA) achieved
4.9%
growth in patronage, on the Transperth system, taking
customer numbers to a record level across the public
transport network. We carried 94.99 million
passengers.
The main contributor to this significant
growth was the
expansion of the metropolitan rail system to Clarkson
and the introduction of three railcar train sets on the
railway network.We completed new train stations at
Clarkson, Gosnells, Greenwood, Armadale and
Bassendean, encouraging public usage of the system.
Work related
trips increased and continued
international pressure on oil supplies is expected to
increase the demand for public transport. The
unprecedented $1563 million investment in New
MetroRail is particularly timely. Once the major
investment has been made, PTA will have approximately
180km of railway extending north, east, west and south,
including the new line to Mandurah.Together with the
fully integrated bus services, this will be a key contributor
to the sustainable growth of our city. |
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PTA is proud of its continued
high level of customer satisfaction.The customer satisfaction
survey results for 2004/05 increased one per cent to a very
pleasing 85.6 per cent.This rating is primarily due to our
reliability of services, with on-time running in the mid 90
per cent range across all modes of transport. This strong
performance is to a large extent attributable to PTA’s
staff, who are committed to customer service.
Recruitment of additional train drivers and transit
guards lifted staff numbers to 1000.
PTA is considered by its
peers in other Australiancapital
cities (eg. Sydney and Adelaide) as a model to
be studied in their strategic planning because of PTA’s
integrated transport modes, ticketing, fares and station
interchanges.
Construction of the Southern Suburbs
Railway (SSR)
by the New MetroRail team continues to be a major
focus for the PTA. There has been a $45.2 million
increase in the cost of the total project, including the
Northern Suburbs Extension and Thornlie Spur, to
$1563 million and completion is now scheduled for
April 2007. The growth of Mandurah (currently
Australia’s fastest growing city) and the high level
of
development in the southern corridor clearly ratifies
the State Government’s foresight in committing funds
to this project.
With the northern rail extension
to Clarkson opened
on the 4th October, 2004 and the Thornlie project,
which commenced operations in August 2005, New
MetroRail is now able to concentrate fully on the SSR
project. It will be more than 70km long, have 11
stations and projected to carry 45,000 passengers
each work day. It will alleviate pressure on the stressed
freeway and road system in Perth, where three
quarters of all trips are made by car. |
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