About this Report

About this report

In this report, the PTA fulfils its reporting obligation by identifying the relevant strategic outcomes and its contribution to them in 2013-14 through:

  • operational reports which show the effectiveness and efficiency of our transport services.
  • compliance reports.
  • audited key performance indicators report.
  • audited financial report.

The purpose of this report is to provide our customers and community with information about our organisation, as well as operational and financial performance for the 2013-14 financial year.

Annual Report
Measuring Effectiveness and Efficiency

Measuring effectiveness and efficiency

To honour the Government’s vision for Western Australia, the PTA has targeted two outcomes:

  1. 1. An accessible, reliable and safe public transport system.
  2. 2. Protection of the long-term functionality of the rail corridor and railway infrastructure.

Indicators of success in achieving the first of these outcomes are based on patronage and service provision, accessibility, reliability, customer satisfaction, safety and cost efficiency.

For the second outcome, success results from quality management of the railway corridor and residual issues of the rail freight network, which was leased to private sector operators in 2000.

How we operate

The PTA’s vision is to increase the use of public transport through the provision of customer-focussed, safe and cost-effective passenger transport services... Continue reading

CEO's Overview
CEO’S overview

The vision for Perth is for public transport to become the preferred travel option to Perth’s CBD, strategic centres and throughout the metropolitan area.

Read More

Managing Director's Overview
Managing Director’s overview

As a member of the public transport industry, what we sell is passenger journeys. With that established, the standard rules apply...

Read More