EFFICIENCY INDICATORS

Services

Performance measures have been developed for each mode of transport to measure the cost efficiency of the services delivered.

Metropolitan and regional passenger services

Provision of customer focussed, safe and cost effective passenger transport to the metropolitan area and regional towns.

Average cost per passenger kilometre

The cost per passenger kilometre measures the cost efficiency of providing passenger services, expressed as the cost of carrying one passenger one kilometre.

Passenger kilometres are currently based on the zonal distribution of passenger trips and an assumed average trip length for each zone. Ideally, the average passenger trip length on each mode should be determined more accurately, through a survey, and multiplied by the number of trips on that mode to calculate passenger kilometres.

Transperth Train Operations

Following the expansion of train services, passenger kilometres increased by 6.0% in 2004/05. However, the total cost of providing train services increased by 34.5% largely due to a significant increase in capital charges associated with the long term investment in the extension of the railway line both in the Northern and Southern suburbs. Furthermore, as a result of the service expansion, operating costs rose by 19.4%.

Transperth Bus Operations

The variance is due to an increase in total costs of 6.1% while passenger kilometres increased by only 2.4%.

The increase in total costs was the result of both higher capital charges (increase of 11%) following the acquisition of new buses, and higher operating costs (increase of 4.7%).The increase in the operating costs was as a result of expenditure on security issues, ticketing system maintenance, higher insurance and vehicle licensing costs as well as bus stop and infrastructure maintenance.

Transperth Ferry Operations

The actual 2004/05 cost per passenger kilometre is significantly higher than the target for 2004/05 as a result of the target being based on an underestimated budget which did not reflect the total cost of operating the ferry service.