The PTA has developed a Disability Access and Inclusion Plan (DAIP) in association with key stakeholders that covers all metropolitan and regional services for the period 2007-2012. The plan aims to ensure that people with disabilities have the same opportunity as other people to:

• Access the bus, coach, train and ferry services of the PTA;
• Access facilities of the PTA;
• Receive information from the PTA in an appropriate format;
• Receive the same level and quality of service from PTA staff;
• Make complaints to the PTA; and
• Participate in public consultation.

The DAIP is now available and can be downloaded in either standard or large print, in both RTF and PDF format, at the bottom of this page.

Alternatively, copies can be obtained by:

email:  daip@pta.wa.gov.au ,
telephone: (08) 9326 2610,
fax: (08) 9326 2949; or

Written requests should be directed to:

Disability Access and Inclusion Plan
Safety and Strategy Directorate
Public Transport Authority
PO Box 8125
Perth Business Centre WA 6849.

The DAIP will also be made available in audio format upon reasonable request.